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Support

Contact support

We usually respond within 1 business day during Monday-Friday, 9:00 AM-5:00 PM Pacific Time. Include the email used for checkout or intake when you write in.

Choose a path

What do you need help with?

Order statusShipping, pharmacy fulfillment, tracking, or an order number you need us to check.Intake questionHelp starting, finishing, or correcting an intake before a provider review.Refill or care messageQuestions about follow-up, refill timing, or where to send a care-team message.Cancellation or refundCancellation timing, refund eligibility, or a question about a charge.Privacy requestAccess, deletion, correction, opt-out, or another privacy rights request.

What to include

Send the email used at checkout or intake, your order number if you have one, and the shortest clear description of the issue. Support and care messages are not emergency services.

Details

Business and service information

Merchant
Rebody Health
Support hours
Monday-Friday, 9:00 AM-5:00 PM Pacific Time
Model
Telehealth care pathway for adults exploring metabolic, hormone, recovery, energy, focus, and skin treatments with prescription decisions when clinically appropriate.

Where we serve

Jurisdictions served

Rebody Health currently serves adults located in these U.S. states:

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Kansas
  • Kentucky
  • Maine
  • Maryland
  • Michigan
  • Minnesota
  • Nebraska
  • Nevada
  • New York
  • North Carolina
  • North Dakota
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin
  • Wyoming

Rebody Health does not currently serve patients in other U.S. states, the District of Columbia, U.S. territories, or outside the United States.

If a licensed clinician determines treatment is appropriate, prescriptions may be fulfilled by U.S. pharmacy partners.

Prescription medications are not returnable once dispensed; support handles questions about orders, care, and follow-up. See the returns page for details.